At Advanced Transmission, we like to show our customers exactly what is wrong with their vehicle in pictures when we can.
Or in this case, why we had to charge for extra labor.
Check out what happened to this 2015 Chevy Equinox!
The car would not come out of park so Marvin had to take the entire front apart...
He finally got to the shifter assembly to see what was wrong...
The screw on the top of the solenoid loosened causing the actuator rod to slip out of its placement! All of this work and time for one tiny screw!
Thank goodness that it wasn't anything more serious! We tightened the heck out of the screw and put everything back together so our customer could get back on the road.
These pictures really helped the customer understand the problem and she was really excited that it was not a major transmission repair!